Episode 32

Dear Solo Coach: What do I do when a launch doesn't work?

This is the companion audio for this week's Dear Solo Coach Letter.

I answer one question each week in the letter. If you'd like to receive the letters, you can subscribe at: theeleveatedmind.com/letters

If you read one, hit reply and ask me a question, I keep these anonymous, and will answer your question in a future letter.

Link I mention: https://bingeablebusiness.com/

Transcript
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Okay, so here's a little bit more in regards to what to do when

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a launch doesn't work. And you know this side of it's gonna be

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the internal stuff because I can tell you from enough time in the industry,

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enough time in coaching people and observing,

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and the thing I can say with certainty is that

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all of the inner stuff will

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take you out of success faster than any marketing element.

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meaning any marketing element that isn't working well or is done incorrectly.

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Like the thing that will f that will fail your business faster

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is the internal stuff. So, you know,

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as I said, there's so many elements that go into making a launch successful

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for the results that you want.

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Now, I've been a part, as I said,

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of many very big launches, even small launches.

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I can say that like in in the past,

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if I think about launches that I have managed,

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you know, we can have a launch going out

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to fifty thousand people plus people that

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are in other people's audiences,

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meaning partners promoting it,

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to get 30 people on

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a webinar and ultimately.

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twenty people out of the whole launch into the program.

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On the flip side of that, because I don't want you to think you have

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to have these astronomical numbers just to get a handful of clients.

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You don't, because on the flip side of that,

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I've also seen a launch go out to 200 people

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and get 20 people into a program.

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So what it comes down to is in the difference between those

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two was the quality of the audience,

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meaning

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The audience had been hand selected over time,

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~ nurtured so that it was very ~ a very active audience,

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very engaged. And when I say hand selected meaning there are things

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in place to ensure that the people who come into your community,

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who come into your list are your ideal clients.

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I've made this mistake myself in my own business where I've participated

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in events to bring people into my community without knowing

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for certain whether they were a match to my ideal client.

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And that's okay too. I'm not saying that that you know,

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you don't if if you've done that and you don't think that your audience

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is full of your ideal client, that's okay.

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You can

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move forward from here knowing that and work on that.

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But it doesn't mean you need to throw everything out and start over.

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Not at all. So coming back to launches,

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the the bigger thing that I see and from the internal side is when

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a launch doesn't perform in the way that a coach or another service provider,

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some sort of offer being made.

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that's being made through a a big intentional campaign.

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that when it doesn't result in clients

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Making it mean something about you,

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making it mean that your business idea,

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this thing that you're so very passionate about,

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isn't gonna work. Making it mean that you've whether you let's say

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you went through a program where the whole point was to get all

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of these assets together and launch,

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and it was a big investment to be in the program and a ton of work

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to get to where you are and you

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Then say, I spent all this money and nothing.

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Like w and let me tell you, that is far from the truth.

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You may have spent a bunch of money to be in the program,

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but there is a whole lot that you learned.

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And as I said in my letter, my solo coach letter,

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just because you didn't get clients during the launch,

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or maybe you didn't get very many,

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does not in any way mean

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That it was a waste because as I said,

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you you have to do it. You have to put it out there and go through

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the motions before you know what to do next and how to actually

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get clients into your program.

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Every time, regardless of the outcome,

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you're learning something and there's valuable information there if

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you know where to look for it to inform you as to what to do next.

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Now

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I'm gonna stop myself here because this is one of my like soapboxes,

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but I know I'm getting a little bit off track because I've already said this

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in the email. The bigger thing that I want you to remember is no matter what

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the result of the launch is, if it's unfavorable or less than what you you wanted,

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it does not mean anything negative about you.

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It does not mean anything negative about your abilities.

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It does not mean anything negative about maybe a program that you went through

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in order to do this launch. It does not mean anything negative about your business

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idea and your passions and the thing that

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you want to be able to do and to build a business from.

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What it does mean is that you've got to dig deeper and you gotta find

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the pieces that actually were working well and then the pieces that weren't working

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well and change them for the next time around.

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And every iteration gets better and better and better until you hone

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it in and you're you know then that you can get the results that you want

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and it becomes predictable. That might entail one of the things I said

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in the email is ~

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Asking the question, you know,

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has the author been validated before the launch?

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This is something that is super important because often

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and and I've you know taught in really big programs.

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Of course I teach in my own programs and coach.

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And one of the biggest mistakes that

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I see is well,

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this is kind of two-sided. People putting all this energy and effort into

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a big launch.

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without having validated their offer first,

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meaning how do you know that this is something people want?

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Have you had conversations where you,

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set a goal of having 10 to 20 conversations with people who would

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fit your ideal client just to see what it is that they want and need?

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And that can be one way of validating.

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Another way is simply that you have had someone ~ work with you in that capacity,

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paid for it, or pieces of it.

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Because when I see that there's been no validation done at all,

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it might mean that the offer itself does have to change a bit.

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Maybe even the audience. I know that kind of feels like especially if you

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put a lot of work into it, that can be a little scary.

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But don't let it be because it comes down to

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Defining your audience, your people,

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and in that audience there are some that are your ideal client,

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and making sure there's a demand for what you're offering.

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And that part can be super scary because some a lot of times there's resistance

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in validating or verifying that because you're afraid that you're gonna

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get the answer you're gonna get back is no.

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And that you have to just scrap everything.

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And that is so far from the truth.

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It may just mean that you have to change the door.

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And when I say door, let me give you an example.

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You may need to let's say have a door,

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meaning the way people come into your business,

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the way that you position the work that you do,

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may let's say you're doing health coaching,

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but the but the audience that you're working with combined with

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the the focus health is super saturated in the market.

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You can niche down, you might be able to niche down,

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say, in age or whether you focus on women or men But you

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may find that in doing that, you just kind of like niched yourself out of a market.

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So what you have to find is what's the door so

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Coming back to the example of let's say

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People of a certain age and health coaching,

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it's saturated. If you niche down further,

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you're only finding that there's no market for it.

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So what if there was,

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let's say, for example, hiking enthusiasts,

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because that's something that you happen to love too.

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Maybe, and this is a really rough example,

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but maybe that becomes the door.

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You're still

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Health coaching and you're still health coaching the specific people that

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you want to health coach, but the hiking element is where there's a market.

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I hope that makes sense. Really rough example,

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but want you to kind of get get that idea.

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So it doesn't mean, because the point is,

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it doesn't mean that if you find that there really isn't a big enough market

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for the work that you're doing,

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that you can shift the door and therefore

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Tap into a market that enables you to do the work that you love to

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do with the people that you love to do it with.

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And it just takes the work, right?

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Of figuring that out and finding it.

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And it could be really frustrating,

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trust me. I do know.

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So there is that. And I just want to encourage you that when

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you do that, when you put in that time and effort and work and you find it,

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then you know that you can.

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Do another launch and the chances of that launch performing better

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and even to the point that you want it to perform,

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you know, reach getting the results that you want is much higher.

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But a lot of times we're going into these things,

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we're launching, and we're doing so very,

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very blindly because that's just what we're taught.

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Pull together your offer. Now do this launch,

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you know, do steps A, B, C, and D.

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And voila, you have clients. And while it does happen,

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yes, it isn't it happens far less often because there's just more to it than that.

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I want to encourage you that if you have experienced this where you've been

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promoting something and it you haven't been getting clients,

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there's a whole lot that goes into that.

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And I don't say that for it to be overwhelming because you can absolutely figure

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it all out, and then you know exactly what you're looking for and exactly what

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you need to change and tweak and refine.

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And what comes on the other side of that,

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that predictability, is worth all.

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The effort tenfold, I promise you.

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All right. Go on with your day.

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Have a beautiful week. Much love.

About the Podcast

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The Solo Coach
What actually makes a coaching business work

About your host

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Michelle Sera

For the past 20 years I've done this work for a living: as Marketing Director at a 14 million dollar coaching brand, as a senior copywriter for multiple companies, coaches, and 9-figure entrepreneurs, and as a coach to 2,192 solo business owners. Find out more at